Terms and Conditions

  1. Acceptance of Terms: By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions.

  2. Use of Services: Our services are provided on an “as is” and “as available” basis. We reserve the right to modify or discontinue any part of the services without prior notice.

  3. Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of KolorTips and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.

  4. User Responsibilities: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

  5. Privacy Policy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our website and services. By using our services, you consent to the terms of our Privacy Policy.

  6. Limitation of Liability: KolorTips shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising from your use of our website or services.

  7. Indemnification: You agree to indemnify and hold KolorTips harmless from any claims, damages, or losses arising out of your use of our website or services or your violation of these Terms and Conditions.

  8. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of  India, without regard to its conflict of law provisions.

  9. Changes to Terms: KolorTips reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any changes indicates your acceptance of the revised Terms and Conditions.

  10. Contact Us: If you have any questions or concerns about these Terms and Conditions, please contact us here.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Privacy Policy

KolorTips is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or services.

  1. Information We Collect:

    • We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or register an account with us.
    • We may also collect non-personal information, such as your IP address, browser type, and usage data, when you visit our website or interact with our services.

  2. How We Use Your Information:

    • We use your personal information to process your orders, provide customer support, and communicate with you about your purchases.
    • We may also use your information to improve our website, personalize your experience, and send you promotional offers or newsletters.

  3. Information Sharing:

    • We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering products.
    • We may also disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of  KolorTips or others.

  4. Data Security:

    • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
    • However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  5. Your Choices:

    • You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in the emails or contacting us directly.
    • You can update or correct your personal information by logging into your account or contacting us.

  6. Children’s Privacy:

    • Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

  7. Changes to This Policy:

    • We may update this Privacy Policy from time to time by posting the revised version on our website. Your continued use of our website or services after any changes indicates your acceptance of the revised Privacy Policy.

  8. Contact Us:

    • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by accessing contact us page.

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Shipping and Delivery

At KolorTips, we strive to ensure timely delivery of your orders while maintaining the highest standards of quality and service. Our shipping policy is designed to provide clarity and transparency regarding the timelines for order processing and delivery.

  1. Order Processing Time:

    • Upon receiving your order, our team will process it within 2 business days. During this time, we will verify your order details, prepare your items for shipment, and ensure quality checks are conducted.

  2. Shipping Time:

    • The shipping time varies depending on your location and the shipping method selected at checkout. Standard shipping typically takes between 2 weeks to 4 weeks  for domestic orders. International orders may take longer to arrive, depending on customs clearance and other factors.
    • Expedited shipping options are available for customers who require faster delivery. Please note that additional charges may apply for expedited shipping services.

  3. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate its arrival date.

  4. Delivery Estimates:

    • While we make every effort to meet the estimated delivery dates provided, please understand that shipping times may vary due to unforeseen circumstances such as weather delays, peak seasons, or carrier disruptions. We appreciate your patience and understanding in such situations.

  5. Shipping Costs:

    • Shipping costs are calculated based on the weight of your order, destination address, and selected shipping method. You can view the shipping costs at checkout before completing your purchase.

  6. International Shipping:

    • For international orders, please be aware that additional customs duties, taxes, or import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

  7. Contact Us:

    • If you have any questions or concerns regarding your order or shipping, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure your shopping experience with KolorTips is enjoyable and hassle-free.

By placing an order with KolorTips, you agree to abide by our shipping policy and acknowledge the specified processing and delivery timelines. We thank you for choosing KolorTips for your nail art needs and look forward to serving you with excellence.

Return Policy

We do not accept requests for returns due to internal policies. Return requests will only be considered if your order is misplaced. If you wish to request a return, please contact us within 7 days of delivery before sending the order back to us. Please include images of received items if your order has been misplaced. If your return request is approved, you must send the items in unused and undamaged condition and in its original packaging. You will be responsible for shipping costs.KolorTips reserves the right to reject a request for return.

Cancellation

If you want to cancel the order for some reason, you can request a cancellation by contacting us with the details of your order. Cancellation request will only be processed if the order has not been dispatched from our side. Once the order is dispatched, it cannot be cancelled. The orders are usually dispatched within 2 weeks of successful payment. Please note that a cancellation request does not guarantee the cancellation of your order. For security reasons, we require you to contact us through the mobile number or email address used while ordering. KolorTips reserves the right to reject a request for cancellation.

Refunds

In case of cancellations or returns, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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